Security and compliance
Remote safeguards your organisation and your employees’ sensitive HR and payroll data with industry-leading security and compliance measures.
Remote delivers a secure platform covering payroll, benefits, taxes and compliance so you can grow your international team with assurance. We prioritise the security of both your data and your employees’ data.
We hold ISO27001 certification, comply with SOC 2 and are accredited at CSA Star Level 1, reflecting our strict security policies and procedures.
These accreditations show our ongoing commitment to upholding the highest security standards.
Independent third-party auditors regularly review and verify our practices, giving you a robust, dependable security posture.
Our infrastructure operates within isolated networks with restricted, fully auditable access.
Advanced firewalls protect our systems, incorporating threat detection and prevention tools.
For compliance and protection we use Amazon Web Services as our cloud provider, which meets stringent industry standards: SOC 1, 2, 3; ISO 27001/27017/27018; PCI-DSS
Our dedicated Security team protects your organisation through thorough security practices.
Application security audits: We scan for vulnerabilities and keep audit logs of application access and changes to strengthen network security.
Data security: We treat private and employee information with the utmost care, encrypting all data both in transit and at rest.
Internal security: We apply the Least Privilege Principle to restrict system access to only those who need it. All internal tools and systems use SSO, and we run periodic recertification and training to maintain our exacting standards.
Collecting and storing critical personal details about your company and hires — such as salaries, addresses, bank details and government-issued IDs — requires extreme care.
Remote Data Protection Guard provides market-leading policies, processes and controls to ensure compliance with the world’s strictest privacy laws.
To strengthen security for Remote users and their data, we have enabled two-factor authentication (2FA) and single sign-on (SSO) at login.
2FA asks users to enter a code from an authenticator app such as Google Authenticator or Duo Mobile sent to their mobile device. SSO can be enabled across your organisation, letting users securely sign in to the Remote platform with company credentials.
We do not let our commitment to data security hold you back.
Our tools and procedures enable us to sustain 99.999% uptime.
Our high-performance product delivers industry-leading response times below 150ms.
We continuously monitor applications and infrastructure, perform daily data backups, and transfer application logs off-site, retaining them for 30 days.
Our HR and payroll security policies and procedures have been externally validated and certified by leading international security institutions.
Remote meets GDPR requirements by keeping data encrypted and secure wherever it travels. We enable your employees to request changes to or deletion of their personal data, upholding the GDPR’s highest standards.
All sensitive information, including important documents and data, is encrypted and accessible only to the owner and internal platform administrators. We reduce risk exposure by deleting any data not essential for business operations. If you wish to contact us about security, please send an email to [email protected]
Explore Remote’s complete range of products and services.
Employ full-time staff anywhere in the world.
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Remote provides industry-leading security and reliability.
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Remote takes its customers’ security very seriously and aims to improve it continually. The work of the security research community is an important contribution in this regard. If you discover a vulnerability affecting Remote, please complete the form below with all details needed to reproduce the issue, so we can address it promptly.
Remote's Vulnerability Disclosure Program is critically important to us. We are constantly monitoring our platforms to protect and improve security. If you find a potential weakness, please notify our Security team so we can investigate.
Payroll security describes the steps an organisation must take to protect payroll data and financial assets from threats such as fraud, data breaches and unauthorised access. This involves introducing multiple safeguards, including secure data-handling practices, a resilient IT infrastructure and robust security policies and procedures.
Payroll abuse (also called payroll fraud) happens when an employee or other malicious actor exploits weaknesses in a company’s financial management systems to misappropriate funds.
Payroll involves several risks, including:
Incorrect calculation of taxes
Failure to comply with local employment laws
Cyberattacks
Human error
Inaccurate record-keeping
If your organisation operates internationally, you must understand and comply with payroll regulations and tax systems in your employees’ jurisdictions. Failure to comply can lead to substantial penalties and reputational harm.
Outsourcing to an unvetted third-party payroll provider may also expose you to risks such as loss of control, data breaches, poor service and regulatory non-compliance by that provider. For this reason, it is vital to use a trusted, reliable provider.
Finally, be aware of internal fraud risks, which include:
“Ghost” employees
Falsified hours
Inflated commission schemes
Pay rate manipulation or alteration
Payroll records can be compromised in various ways. They may be exposed through insider threats (for example, data theft by a disgruntled employee) or by external attacks. Organisations using outdated systems with known vulnerabilities are especially at risk.
Many breaches result from the following methods:
Phishing attacks. Attackers may deceive payroll staff into disclosing their login credentials, granting unauthorised access to payroll systems.
Malicious software. Malware and viruses can corrupt systems, exfiltrate data or disrupt payroll operations.
Ransomware attacks. This involves malicious software that encrypts your data and typically leads to a demand for a sizeable ransom to regain system access.
Securing payroll requires implementing comprehensive security measures, such as:
Strong encryption
Multi-factor authentication
Strict access control
Robust firewalls
When outsourcing payroll, ensure your chosen platform is regularly updated and well supported, and that ISO-standard security protocols are implemented. Also train your staff regularly on security best practices, including creating strong passwords and recognising phishing attempts.
Finally, evaluate the effectiveness of your security on an ongoing basis by carrying out periodic audits and risk assessments.