Remote Benefits Plans
At Remote, we provide tailored benefits to ensure that all Remote employees receive comprehensive coverage from top providers.
Retirement & pension
Remote provides a flexible occupational pension scheme (bAV) for employees in Germany. This contemporary solution streamlines pension administration and delivers adaptable options and broad financial protection.
Contribution overview:
Employee contributions: Employees may contribute 1%–4% of gross salary, or select a fixed monthly amount up to €302 (2024 limit).
Employer contributions: Employers provide a 15% subsidy on employee contributions, and can choose matching models or fixed contributions from 1–8% of salary, depending on the employer’s preference.
Key features:
Effortless digital management: Via an online portal, employees can personalise their contributions, access contracts, and monitor pension growth. The portal provides a clear, user-friendly interface for real-time management.
Transferability: Employees may bring existing pension savings into the new scheme, or retain them in separate funds.
Eligibility: All employees can opt into this plan on request, receiving additional flexibility and financial protection.
Business travel insurance
Remote’s Global Business Travel Insurance programme is written to meet the needs of your team, whether for short business trips or frequent travel across the year. With five plan tiers—Basic, Standard, Premium, Premium Plus, and Standard Plus—the programme ensures team members have the appropriate level of cover for health, safety, and wellbeing when travelling for business.
Available in over 90 countries, the programme offers broad global cover at competitive rates, giving peace of mind regardless of where work takes them. This optional benefit is flexible, enabling you to offer tailored cover that meets the varied needs of your workforce. Offering business travel insurance helps protect your team from unforeseen events such as medical emergencies, trip disruption, or loss of business equipment while travelling.
Basic
Coverages (values in USD):
Emergency & Accidental Medical: $1,000,000
Repatriation for Medical Treatment: 100% per trip
Emergency Medical Evacuation: $100,000
Repatriation of Mortal Remains: $25,000 per trip
Pre-existing Medical Conditions: For stable pre-existing medical conditions up to $50,000
Business Equipment: Up to $1,500
Computer Equipment (single item limit): $500
Business Money: $100 per day up to $500
Domestic Business Travel: Trips inside country of residence: Any trip over 70 miles from usual residence, where there’s at least 1 overnight stay in paid accommodation. In-country trips exclude medical treatment & evacuation benefits.
Standard
Coverages (values in USD):
Excludes Medical & Evacuation
Baggage Delay: $100 per day up to $700 per trip *Does not apply to one-way trips
Personal Liability: $100,000 per trip
Accidental Death & Permanent Total Disability: $100,000 per trip
Loss of Passport: $250 per trip
Legal Expenses: $10,000 per trip
Hijacking: $1,000 per trip
Business Equipment: Up to $1,500
Computer Equipment (single item limit): $500
Business Money: $100 per day up to $500
Domestic Business Travel: Trips inside country of residence: Any trip over 70 miles from usual residence, where there’s at least 1 overnight stay in paid accommodation. In-country trips exclude medical treatment & evacuation benefits.
Standard Plus
Coverages (values in USD):
Emergency & Accidental Medical: $1,000,000
Repatriation for Medical Treatment: 100% per trip
Emergency Medical Evacuation: $100,000
Repatriation of Mortal Remains: $25,000 per trip
Pre-existing Medical Conditions: For stable pre-existing medical conditions up to $50,000
Baggage Delay: $100 per day up to $700 per trip *Does not apply to one-way trips
Personal Liability: $100,000 per trip
Accidental Death & Permanent Total Disability: $100,000 per trip
Loss of Passport: $250 per trip
Legal Expenses: $10,000 per trip
Hijacking: $1,000 per trip
Business Equipment: Up to $1,500
Computer Equipment (single item limit): $500
Business Money: $100 per day up to $500
Domestic Business Travel: Trips inside country of residence: Any trip over 70 miles from usual residence, where there’s at least 1 overnight stay in paid accommodation. In-country trips exclude medical treatment & evacuation benefits.
Premium Plus
Coverages (values in USD):
Emergency & Accidental Medical: $1,000,000
Repatriation for Medical Treatment: 100% per trip
Emergency Medical Evacuation: $100,000
Repatriation of Mortal Remains: $25,000 per trip
Pre-existing Medical Conditions: For stable pre-existing medical conditions up to $50,000
Baggage Delay: $100 per day up to $700 per trip *Does not apply to one-way trips
Personal Liability: $100,000 per trip
Accidental Death & Permanent Total Disability: $100,000 per trip
Loss of Passport: $250 per trip
Legal Expenses: $10,000 per trip
Hijacking: $1,000 per trip
Cancellation & Curtailment: $2,000 per trip; subject to $100 deductible per Trip *Benefit not available to residents of the USA
Business Equipment: Up to $1,500
Computer Equipment (single item limit): $500
Business Money: $100 per day up to $500
Domestic Business Travel: Trips inside country of residence: Any trip over 70 miles from usual residence, where there’s at least 1 overnight stay in paid accommodation. In-country trips exclude medical treatment & evacuation benefits.
Premium
Coverages (values in USD):
Excludes Medical & Evacuation
Baggage Delay: $100 per day up to $700 per trip *Does not apply to one-way trips
Personal Liability: $100,000 per trip
Accidental Death & Permanent Total Disability: $100,000 per trip
Loss of Passport: $250 per trip
Legal Expenses: $10,000 per trip
Hijacking: $1,000 per trip
Cancellation & Curtailment: $2,000 per trip; subject to $100 deductible per Trip *Benefit not available to residents of the USA
Business Equipment: Up to $1,500
Computer Equipment (single item limit): $500
Business Money: $100 per day up to $500
Domestic Business Travel: Trips inside country of residence: Any trip over 70 miles from usual residence, where there’s at least 1 overnight stay in paid accommodation. In-country trips exclude medical treatment & evacuation benefits.
Health benefits
Providing private medical insurance in this country may not be mandatory, but strong health benefits can considerably improve employees’ access to care—reducing waiting times and securing quicker access to leading providers. Through its Global Private medical insurance scheme, offered with one of the world’s leading insurers, Remote now provides four plan tiers: Standard, Premium, Gold, and Platinum. Standard supplies core inpatient and outpatient cover. Premium adds dental and vision benefits for broader care. Gold and Platinum increase coverage limits and add extra services, suitable for those seeking more comprehensive protection. Flexible options let you insure the employee alone or extend cover to a spouse/partner and children via the Family Coverage option—adapted to the varied needs of your team. If you would like more guidance on fair equity and benefits best practice, you can download our Global Benefits Guide
here
!
International standard
In-patient benefits
Coverage Limit: $1,000,000
Hospital Accommodation: Private room
Intensive Care: Full coverage
Prescription Drugs and Materials: Full coverage
Surgical Fees (including anesthesia and charges): Full coverage
Physician and Therapist Fees: Full coverage
Surgical Appliances and Materials: Full coverage
Diagnostic Tests: Full coverage
Organ Transplant: Full coverage
Psychiatry and Psychotherapy: Full coverage
Parent Accommodation (for children under 18): Full coverage
Emergency In-Patient Dental Treatment: Full coverage
Day-Care Treatment: Full coverage
Kidney Dialysis: Full coverage
Out-Patient Surgery: Full coverage
Nursing at Home or Convalescent Home: Up to $3,375
Rehabilitation Treatment: Up to $3,375
Local Ambulance: Full coverage
Emergency Treatment Outside Area of Cover: Up to $50,000
Medical Evacuation: Full coverage
Expenses for Accompanying Evacuation: Up to $2,700
Travel Costs for Family Members (Evacuation): Up to $2,700
Repatriation of Mortal Remains: Up to $13,500
Travel Costs for Family (Repatriation): Up to $4,050
CT and MRI Scans: Full coverage
PET and CT-PET Scans: Full coverage
Oncology: Full coverage
Purchase of Wig/Prosthetic Bra: Up to $270
Routine Maternity: Up to $6,000
Complications of Pregnancy/Childbirth: Up to $13,500
In-Patient Cash Benefit: $205 per night (max 25 nights)
Emergency Out-Patient Treatment: Full coverage
Palliative Care: Full coverage
Long Term Care: Full coverage (max 90 days)
HIV/AIDS Treatment: Full coverage
Out-patient benefits
Coverage Limit: $3,500
Maximum Plan Benefit: $3,500
Deductible: $135
Medical Practitioner Fees & Prescription Drugs: Up to $1,350
Diagnostic Tests: Full coverage
Video Consultation Services: Full coverage
Specialist Fees: Full coverage
Chiropractic, Osteopathy, Homeopathy, Acupuncture, Podiatry: Full coverage
Prescribed Physiotherapy: Up to $600
Non-Prescribed Physiotherapy: Up to 10 visits
Prescribed Speech Therapy and Occupational Therapy: Up to $1,520
Vaccinations: Up to $300
Infertility Treatment: Up to $16,000
Psychiatry and Psychotherapy: Max 10 visits
Prescribed Medical Aids: Up to $675
Prescribed Glasses and Contact Lenses: Not covered
Hormone Replacement Therapy: Full coverage
Cancer Screening (see details below): Up to $300
Annual pap smear
Mammogram (every two years for women aged 45+, or younger where a family history exists)
Annual prostate screening (yearly for men aged 50+, or younger where a family history exists)
Colonoscopy (every five years for members aged 50+, or 40+ where a family history exists)
Annual faecal occult blood test
BRCA1 and BRCA2 genetic test (where a direct family history exists)
Health and Wellbeing Checks: Includes screenings for early detection of illness or disease (see details below): Up to $300
Physical examination
Blood tests (full blood count, biochemistry, lipid profile, thyroid function test, liver function test, kidney function test)
Cardiovascular examination (physical examination, electrocardiogram, blood pressure)
Neurological examination (physical examination)
Bone densitometry (every five years for women aged 50+)
Well child test (for children up to the age of six years)
The Standard tier includes the following additional services: Employee Assistance Programme, Travel Security Services, MyHealth Digital Services, Olive (Health & Wellness Support), and Second Medical Opinion, all of which are available.
Dental Benefits
Not covered
Vision Benefits
Not covered
Co-pay and Deductible
Family Coverage
You have the option to cover the cost of your team's dependents, ensuring comprehensive protection for their spouse/parter and children.
International Premium
In-Patient Benefits
Coverage Limit: $1,000,000
Hospital Accommodation: Private room
Intensive Care: Full coverage
Prescription Drugs and Materials: Full coverage
Surgical Fees (including anesthesia and charges): Full coverage
Physician and Therapist Fees: Full coverage
Surgical Appliances and Materials: Full coverage
Diagnostic Tests: Full coverage
Organ Transplant: Full coverage
Psychiatry and Psychotherapy: Full coverage
Parent Accommodation (for children under 18): Full coverage
Emergency In-Patient Dental Treatment: Full coverage
Day-Care Treatment: Full coverage
Kidney Dialysis: Full coverage
Out-Patient Surgery: Full coverage
Nursing at Home or Convalescent Home: Up to $3,375
Rehabilitation Treatment: Up to $3,375
Local Ambulance: Full coverage
Emergency Treatment Outside Area of Cover: Up to $50,000
Medical Evacuation: Full coverage
Expenses for Accompanying Evacuation: Up to $2,700
Travel Costs for Family Members (Evacuation): Up to $2,700
Repatriation of Mortal Remains: Up to $13,500
Travel Costs for Family (Repatriation): Up to $4,050
CT and MRI Scans: Full coverage
PET and CT-PET Scans: Full coverage
Oncology: Full coverage
Purchase of Wig/Prosthetic Bra: Up to $270
Routine Maternity: Up to $6,000
Complications of Pregnancy/Childbirth: Up to $13,500
In-Patient Cash Benefit: $205 per night (max 25 nights)
Emergency Out-Patient Treatment: Full coverage
Palliative Care: Full coverage
Long Term Care: Full coverage (max 90 days)
HIV/AIDS Treatment: Full coverage
Treatment for Alcohol and Drug Addiction: Up to $5,000
Gender Dysphoria Services: Up to $25,000 per lifetime
Out-Patient Benefits
Coverage Limit: $5,060
Maximum Plan Benefit: $5,060
Deductible: None
Medical Practitioner Fees: Up to $1,350
Prescription Drugs: Full coverage
Diagnostic Tests: Full coverage
Video Consultation Services: Full coverage
Specialist Fees: Full coverage
Chiropractic, Osteopathy, Homeopathy, Acupuncture, Podiatry: Full coverage
Prescribed Physiotherapy: Up to $600
Non-Prescribed Physiotherapy: Up to 10 visits
Prescribed Speech Therapy and Occupational Therapy: Up to $1,520
Vaccinations: Up to $500
Health and Wellbeing Checks: See details below
Infertility Treatment: Up to $16,000
Psychiatry and Psychotherapy: Max 10 visits
Prescribed Medical Aids: Up to $675
Prescribed Glasses and Contact Lenses: Up to $250
Hormone Replacement Therapy: Full coverage
Cancer Screening (see details below): Up to $500
Annual pap smear
Mammogram (every two years for women aged 45+, or younger where a family history exists)
Annual prostate screening (yearly for men aged 50+, or younger where a family history exists)
Colonoscopy (every five years for members aged 50+, or 40+ where a family history exists)
Annual faecal occult blood test
BRCA1 and BRCA2 genetic test (where a direct family history exists)
Health and wellbeing checks: Includes screenings for early detection of illness or disease (see details below): Up to $500
Physical examination
Blood tests (full blood count, biochemistry, lipid profile, thyroid function test, liver function test, kidney function test)
Cardiovascular examination (physical examination, electrocardiogram, blood pressure)
Neurological examination (physical examination)
Bone densitometry (every five years for women aged 50+)
Well child test (for children up to the age of six years)
The Premium tier also provides these additional services: Employee Assistance Programme, Travel Security Services, MyHealth Digital Services, Olive (Health & Wellness Support), and Second Medical Opinion.
Dental Benefits
Coverage Limit: $1,000
Preventative Dental Treatment: 100% refund
Routine Dental Treatment: Full coverage
Major Restorative Dental Treatment: Full coverage
Periodontics: Full coverage
Vision Benefits
Co-pay and Deductible
Co-pay: None
Deductible: None
Family Coverage
You may choose to include your team's dependents under cover, providing protection for their spouse/partner and children.
International Gold
In-Patient Benefits
Coverage Limit: $2,500,000
Hospital Accommodation: Private room
Intensive Care: Full coverage
Prescription Drugs and Materials: Full coverage
Surgical Fees (including anaesthesia and charges): Full coverage
Physician and Therapist Fees: Full coverage
Surgical Appliances and Materials: Full coverage
Diagnostic Tests: Full coverage
Organ Transplant: Full coverage
Psychiatry and Psychotherapy: Full coverage
Parent Accommodation (for children under 18): Full coverage
Emergency In-Patient Dental Treatment: Full coverage
Day-Care Treatment: Full coverage
Kidney Dialysis: Full coverage
Out-Patient Surgery: Full coverage
Nursing at Home or Convalescent Home: Up to $3,375
Rehabilitation Treatment: Up to $3,375
Local Ambulance: Full coverage
Emergency Treatment Outside Area of Cover: Up to $50,000
Medical Evacuation: Full coverage
Expenses for Accompanying Evacuation: Up to $2,700
Travel Costs for Family Members (Evacuation): Up to $2,700
Repatriation of Mortal Remains: Up to $13,500
Travel Costs for Family (Repatriation): Up to $4,050
CT and MRI Scans: Full coverage
PET and CT-PET Scans: Full coverage
Oncology: Full coverage
Purchase of Wig/Prosthetic Bra: Up to $270
Routine Maternity: Up to $6,000
Complications of Pregnancy/Childbirth: Up to $13,500
In-Patient Cash Benefit: $205 per night (max 25 nights)
Emergency Out-Patient Treatment: Full coverage
Palliative Care: Full coverage
Long-term care: Full coverage (max 90 days)
HIV/AIDS Treatment: Full coverage
Treatment for Alcohol and Drug Addiction: Up to $15,000
Gender Dysphoria Services: Up to $50,000 per lifetime
Out-Patient Benefits
Coverage Limit: $6,000
Maximum Plan Benefit: $6,000
Deductible: None
Medical Practitioner Fees: Up to $1,350
Prescription Drugs: Full coverage
Diagnostic Tests: Full coverage
Video Consultation Services: Full coverage
Specialist Fees: Full coverage
Chiropractic, Osteopathy, Homeopathy, Acupuncture, Podiatry: Full coverage
Prescribed Physiotherapy: Up to $1,275
Non-Prescribed Physiotherapy: Up to 10 visits
Prescribed Speech Therapy and Occupational Therapy: Up to $1,520
Vaccinations: Up to $300
Health and wellbeing checks: See details below
Infertility Treatment: Up to $16,000
Psychiatry and Psychotherapy: Max 20 visits
Prescribed Medical Aids: Up to $675
Prescribed Glasses and Contact Lenses: Up to $250
Hormone Replacement Therapy: Full coverage
Cancer Screening (see details below): Up to $300
Annual pap smear
Mammogram (every two years for women aged 45+, or younger where a family history exists)
Annual prostate screening (yearly for men aged 50+, or younger where a family history exists)
Colonoscopy (every five years for members aged 50+, or 40+ where a family history exists)
Annual faecal occult blood test
BRCA1 and BRCA2 genetic test (where a direct family history exists)
Health and wellbeing checks: Includes screenings for early detection of illness or disease (see details below): Up to $300
Physical examination
Blood tests (full blood count, biochemistry, lipid profile, thyroid function test, liver function test, kidney function test)
Cardiovascular examination (physical examination, electrocardiogram, blood pressure)
Neurological examination (physical examination)
Bone densitometry (every five years for women aged 50+)
Well child test (for children up to the age of six years)
The Gold tier also provides these additional services: Employee Assistance Programme, Travel Security Services, MyHealth Digital Services, Olive (Health & Wellness Support), and Second Medical Opinion.
Dental Benefits
Coverage Limit: $1,000
Preventative Dental Treatment: 100% refund
Routine Dental Treatment: Full coverage
Major Restorative Dental Treatment: Full coverage
Periodontics: Full coverage
Vision Benefits
Co-pay and Deductible
Co-pay: None
Deductible: None
Family Coverage
You may choose to include your team's dependents under cover, providing protection for their spouse/partner and children.
International Platinum
In-Patient Benefits
Coverage Limit: $5,000,000
Hospital Accommodation: Private room
Intensive Care: Full coverage
Prescription Drugs and Materials: Full coverage
Surgical Fees (including anaesthesia and charges): Full coverage
Physician and Therapist Fees: Full coverage
Surgical Appliances and Materials: Full coverage
Diagnostic Tests: Full coverage
Organ Transplant: Full coverage
Psychiatry and Psychotherapy: Full coverage
Parent Accommodation (for children under 18): Full coverage
Emergency In-Patient Dental Treatment: Full coverage
Day-Care Treatment: Full coverage
Kidney Dialysis: Full coverage
Out-Patient Surgery: Full coverage
Nursing at Home or Convalescent Home: Up to $3,375
Rehabilitation Treatment: Up to $3,375
Local Ambulance: Full coverage
Emergency Treatment Outside Area of Cover: Up to $50,000
Medical Evacuation: Full coverage
Expenses for Accompanying Evacuation: Up to $2,700
Travel Costs for Family Members (Evacuation): Up to $2,700
Repatriation of Mortal Remains: Up to $13,500
Travel Costs for Family (Repatriation): Up to $4,050
CT and MRI Scans: Full coverage
PET and CT-PET Scans: Full coverage
Oncology: Full coverage
Purchase of Wig/Prosthetic Bra: Up to $270
Routine Maternity: Up to $10,000
Complications of Pregnancy/Childbirth: Up to $50,000
In-Patient Cash Benefit: $205 per night (max 25 nights)
Emergency Out-Patient Treatment: Full coverage
Palliative Care: Full coverage
Long-term care: Full coverage (max 90 days)
HIV/AIDS Treatment: Full coverage
Treatment for Alcohol and Drug Addiction: Up to $15,000
Gender Dysphoria Services: Up to $50,000 per lifetime
Out-Patient Benefits
Coverage Limit: $15,000
Maximum Plan Benefit: $15,000
Deductible: None
Medical Practitioner Fees: Full coverage
Prescription Drugs: Full coverage
Diagnostic Tests: Full coverage
Video Consultation Services: Full coverage
Specialist Fees: Full coverage
Chiropractic, Osteopathy, Homeopathy, Acupuncture, Podiatry: Full coverage
Prescribed Physiotherapy: Up to $2,500
Non-Prescribed Physiotherapy: Up to 20 visits
Prescribed Speech Therapy and Occupational Therapy: Up to $1,520
Vaccinations: Up to $500
Health and wellbeing checks: See details below
Infertility Treatment: Up to $16,000
Psychiatry and Psychotherapy: Max 30 visits
Prescribed Medical Aids: Up to $675
Prescribed Glasses and Contact Lenses: Up to $500
Hormone Replacement Therapy: Full coverage
Cancer Screening (see details below): Up to $500
Annual pap smear
Mammogram (every two years for women aged 45+, or younger where a family history exists)
Annual prostate screening (yearly for men aged 50+, or younger where a family history exists)
Colonoscopy (every five years for members aged 50+, or 40+ where a family history exists)
Annual faecal occult blood test
BRCA1 and BRCA2 genetic test (where a direct family history exists)
Health and wellbeing checks: Includes screenings for early detection of illness or disease (see details below): Up to $500
Physical examination
Blood tests (full blood count, biochemistry, lipid profile, thyroid function test, liver function test, kidney function test)
Cardiovascular examination (physical examination, electrocardiogram, blood pressure)
Neurological examination (physical examination)
Bone densitometry (every five years for women aged 50+)
Well child test (for children up to the age of six years)
The Platinum tier also provides these additional services: Employee Assistance Programme, Travel Security Services, MyHealth Digital Services, Olive (Health & Wellness Support), and Second Medical Opinion.
Dental Benefits
Coverage Limit: $2,500
Preventative Dental Treatment: 100% refund
Routine Dental Treatment: Full coverage
Major Restorative Dental Treatment: Full coverage
Periodontics: Full coverage
Vision Benefits
Co-pay and Deductible
Co-pay: None
Deductible: None
Family Coverage
You may choose to include your team's dependents under cover, providing protection for their spouse/partner and children.
Life Insurance
Offering life insurance is not mandatory in this country, but adding it can materially improve financial security and peace of mind for employees. The Global Life Insurance product offers selectable cover levels from $50,000 to $600,000 to suit different company budgets and employee needs. There are two options. The Basic offering supplies Life Insurance cover; in the event of an insured team member’s death, the beneficiary may receive up to 6 times the team member’s annual salary, subject to the chosen cover limit. The Comprehensive offering bundles Life Insurance with Accidental Death & Dismemberment (AD&D) and Permanent Disability (PD). For accidental death, dismemberment, or permanent disability, compensation may be up to 5 times the team member’s annual salary, subject to the selected cover limit. Be aware that some jurisdictions apply insurance premium taxes to monthly premiums, and life cover may be treated as Benefits in Kind (BIK), so premiums could form part of taxable income under local law. When life insurance is provided, it must be offered equally to all employees in the country.
Basic
Life Insurance
Cover Level: Options ranging from $50,000 to $600,000
Offers financial support to beneficiaries following the death of an insured team member.
If a team member dies, the beneficiary payment will not exceed 6 times the team member's annual salary or the selected cover level (whichever is lower).
Example: See help article for details
Accidental Death & Dismemberment (AD&D):
Not covered
Permanent Disability
Not covered
Comprehensive
Life Insurance
Cover Level: Options ranging from $50,000 to $600,000
Provides financial support to beneficiaries following the death of an insured team member.
If a team member dies, beneficiary compensation will not exceed 6 times the team member's annual salary or the selected cover level (whichever is lower).
Accidental Death & Dismemberment (AD&D):
Provides financial protection to beneficiaries if an insured team member dies accidentally or suffers dismemberment.
Compensation cannot exceed 5 times the team member's annual salary or the chosen cover level (whichever is lower). The exact payout varies depending on the type of injury sustained, as specified in the Accidental Dismemberment Table.
Permanent Disability
Provides financial support to insured team members who become permanently and totally, or permanently and partially, disabled as a result of an accident or illness.
Compensation cannot exceed 5 times the team member's annual salary or the chosen cover level (whichever is lower). The insurer assesses the degree of permanent disability to determine the final payment:
Disabilities below 33.33%: No compensation
Disabilities between 33.33% and 66.67%: Compensation calculated as a percentage of the capped amount
Permanent disabilities exceeding 66.67%: Full capped compensation amount
See the help article for worked examples showing how Life Insurance, Accidental Death & Dismemberment (AD&D), and Permanent Disability compensation are calculated
If you have any questions, please email [email protected].
Mental Health
Offering mental health benefits is not mandatory in this country, but providing them can materially improve emotional wellbeing and workplace productivity. Remote makes a comprehensive employee mental wellbeing platform available through a partner that ranks among the top providers. The service works on desktop and mobile apps and includes 1-to-1 therapy with a vetted network of therapists in 35+ languages. An advanced matching process typically finds a suitable therapist within 48 hours, with a reported 98% match success rate. Each employee receives a personal wellbeing profile with tailored recommendations and progress tracking. The platform also provides a curated self-guided library with audio mindfulness and meditation sessions, guided yoga videos, talks, workplace wellbeing podcasts, and micro-learning series for managers. Additionally, 24/7 mental health helplines offer immediate support. Employers can choose from five plan levels when offering the mental health programme. Be aware that, in some countries, these benefits may be treated as Benefits in Kind (BIK) and may affect taxable income; local tax rules and insurance premium taxes may apply. When mental health benefits are provided, they must be offered equally to all employees in the country.
Basic
Platform Access
Access to the wellbeing platform and app, which includes:
Personalised wellbeing assessment
Access to a curated self-guided content library with audio mindfulness & meditation sessions, guided yoga videos, talks, workplace wellbeing podcasts, and micro-learning content series for managers
Access to manager-specific learnings and resources
Precision matching for 1:1 coaching and therapy in 35+ languages
Professional coaching
Text-based chat with dedicated practitioner
24/7 global support in all languages
Add up to 3 friends and family to the platform
Therapy and Coaching Sessions
Standard
Platform Access
Access to the wellbeing platform and app, which includes:
Personalised wellbeing assessment
Access to a curated self-guided content library with audio mindfulness & meditation sessions, guided yoga videos, talks, workplace wellbeing podcasts, and micro-learning content series for managers
Access to manager-specific learnings and resources
Precision matching for 1:1 coaching and therapy in 35+ languages
Professional coaching
Text-based chat with a dedicated practitioner
24/7 global support in all languages
Add up to 3 friends and family members to the platform
Therapy and coaching sessions
Plus
Platform access
Access to the wellbeing platform and app, including:
Personalised wellbeing assessment
A world-class, self-guided content library with audio mindfulness & meditation sessions, guided yoga videos, talks, podcasts on workplace wellbeing, and micro-learning content series for managers
Access to manager-specific learnings and resources
Precision matching for 1:1 coaching and therapy in 35+ languages
Professional coaching
Text-based chat with a dedicated practitioner
24/7 global support in all languages
Add up to 3 friends and family to the platform
Therapy and coaching sessions
Premium
Platform access
Access to the wellbeing platform and app, including:
Personalised wellbeing assessment
A self-guided, world-class content library with audio mindfulness & meditation sessions, guided yoga videos, talks, podcasts on workplace wellbeing, and micro-learning content series for managers
Access to manager-specific learnings and resources
Precision matching for 1:1 coaching and therapy in 35+ languages
Professional coaching
Text-based chat with a dedicated practitioner
24/7 global support in all languages
Add up to 3 friends and family to the platform
Therapy and coaching sessions
Platinum
Platform access
Access to the wellbeing platform and app, including:
Personalised wellbeing assessment
Access to a world-class, self-directed content library with audio mindfulness & meditation sessions, guided yoga videos, talks, podcasts on workplace wellbeing, and micro-learning content series for managers
Access to manager-specific learnings and resources
Precision matching for 1:1 coaching and therapy in 35+ languages
Professional coaching
Text-based chat with a dedicated practitioner
24/7 global support in all languages
Add up to 3 friends and family to the platform
Therapy and coaching sessions