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Global HR Glossary

Onboarding

Onboarding can significantly impact a company by enhancing employee retention and accelerating the productivity of new hires.

Onboarding is the process through which new employees gain the necessary knowledge, skills, and behaviours to become effective organisational members and insiders. It extends beyond simple orientation and involves a comprehensive approach to early career development that helps new hires adjust to the social and performance aspects of their jobs.

Effective onboarding in a company can transform new hires into fully engaged and productive team members more quickly. This process typically includes structured training sessions, the assignment of mentors, and regular feedback loops with supervisors. By investing in thorough onboarding programs, companies can reduce turnover rates, increase job satisfaction, and foster a positive work environment.

To develop and implement an effective onboarding strategy, HR managers should first identify the specific needs of the organisation and its new employees. This involves creating detailed job descriptions, clear performance expectations, and a welcoming company culture. Regularly updating the onboarding process based on feedback from recent hires can also ensure the program remains relevant and effective. Additionally, leveraging technology like digital onboarding platforms can make the process more engaging for new employees.

What is an effective onboarding program?

An effective onboarding program is a comprehensive plan that helps new hires adjust to the company culture and understand their roles within the organisation quickly and smoothly. It should include a mix of formal educational sessions, peer mentoring, and social integration activities.

  • Comprehensive training on company policies and job duties

  • Opportunities for new hires to build relationships with peers and supervisors

  • Continuous support and feedback during the initial employment period

Key considerations for onboarding

  • Tailor the onboarding process to fit the unique needs of the company and its employees.

  • Engage employees from the start with a mix of learning methods and social integration.

  • Monitor and adjust the onboarding program based on feedback and evolving company needs.

  • Ensure managers and team leaders are actively involved in the onboarding process.

  • Utilise technology to ‌simplify and enhance the onboarding experience.

This structured approach to onboarding not only helps in retaining talent but also ensures that new hires contribute effectively to the company's goals from the outset.