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EMEA

Mobility Specialist - Turkey

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About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

Join Remote at a pivotal time and contribute significantly as a Mobility Specialist within our Onboarding and Mobility team. This role offers the unique opportunity to impact the global employment landscape directly.

What you bring

  • 3+ years of experience in immigration compliance, global mobility, or similar roles, particularly with a focus on immigration
  • A comprehensive understanding of immigration procedures and the typical processes involved in ensuring immigration compliance
  • Ability to thrive in a fast-paced and dynamic work environment
  • Experience in the technology sector or a company undergoing rapid growth and scaling is highly desirable
  • Demonstrated customer-facing experience, with a strong emphasis on communication skills and the ability to engage effectively with diverse client bases
  • Experience working remotely is an advantage
  • Writes and speaks fluent English; mandatory
  • Fluency in Turkish is required
  • Fluency in German a plus

Key Responsibilities 

  • Provide legal and strategic guidance to clients on effectively delivering immigration compliance services, engaging directly with customers to understand their unique needs and challenges.
  • Oversee and ensure compliance of Remote’s products and services with immigration laws.
  • Build strong relationships with clients and internal stakeholders through excellent communication and customer service skills.
  • Develop and manage in-house immigration services to enhance revenue, efficiency, and client satisfaction, always prioritizing the customer experience.
  • Prepare and process visa/work permit applications meticulously, ensuring a seamless customer journey.
  • Keep up-to-date with changes in immigration law and ensure compliance with these changes, maintaining internal documentation accurately.
  • Adeptly manage escalations, knowing when to involve senior management, devising solutions, and guiding stakeholders towards a timely resolution, all while maintaining a customer-centric perspective.
  • Provide tailored advice for specific travel requirements, navigate the immigration process, and act as the primary point of contact for business travel and sponsorship cases, offering exceptional customer service.
  • Efficiently use case management and billing systems to monitor case statuses, always focusing on customer satisfaction.
  • Utilize your immigration expertise to offer solution-oriented advice for complex client scenarios, ensuring a positive customer experience.
  • Exhibit strong teamwork skills, the ability to work independently, and the ability to take ownership of day-to-day responsibilities.
  • Continuously seek to improve processes through automation and enhanced documentation.

Practicals

  • You'll report to: Manager, Mobility
  • Team: Mobility
  • Location: Turkey
  • Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $24,650 USD - $27,700 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

  1. Interview with recruiter
  2. Interview with future manager
  3. Interview with team members (no managers present)
  4. Prior employment verification check 

    #LI-DNP

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
  • work from anywhere
  • unlimited personal time off (minimum 4 weeks)
  • quarterly company-wide day off for self care
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

  • Turkey