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EOR Operations Coordinator

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About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

All of our positions are fully remote. You do not have to relocate to join us!

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere quickly and compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works). We're backed by A+ investors and our team is world-class, literally and figuratively, as we're all scattered around the world.

Please check out our public handbook to learn more about our culture. We encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply. You can also check out independent reviews by other candidates on Glassdoor. If this job description resonates with you, we want to hear from you!

All of our positions are fully remote. You do not have to relocate to join us!

How we work

We love working async and this means you get to create your own schedule.

We empower ownership and proactivity and when in doubt default to action instead of waiting.

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a EOR Operations Coordinator, joining our Employer of Record (EOR) Operations team.

As an empathetic problem-solver, the EOR Operations Coordinator will be instrumental in supporting the organization and administration of the employee lifecycle. They will do this by executing general administrative work to support their peers in Onboarding, Lifecycle and Mobility teams - helping to deliver a quality experience for Remote’s global employees.

This is an entry level position, where you will be reporting to an Operations Manager.

Requirements

  • Work experience in a general HR administration, or people operations function, supporting work carried out by broader teams/units.
  • Some experience working in a fast-paced, cross-functional environment, ideally within a startup or tech environment.
  • Able to take direction from peers, by following instructions well and picking up process-related work quickly, accurately and effectively.
  • Strong sense of ownership, comfortable working independently, asks for help when needed.
  • You’re a productivity geek and constantly thinking of ways to improve processes.
  • Team player, ready to support colleagues across multiple departments and keen to learn new skills.
  • Excited by the constant change and growth working in a startup company brings.
  • Writes and speaks fluent English.
  • Bonus points if you’re fluent in multiple languages.
  • Bonus points if you have experience working remotely.

Key responsibilities

  • Responsible for assisting the EOR Operations team in the onboarding and/or offboarding of employees (external to Remote), including taking on basic projects and tasks to provide administrative support to other global specialists
  • Responsible for assisting the EOR Operations team in creating and maintaining documentation.
  • Responsible for supporting mobility-related administration tasks including registrations, checks, and/or other verifications.
  • Implement directives and processes aimed at improving the employee experience.
  • Manage and organize employee data and/or other relevant data processes from our product, ensuring information is current, secure and confidentiality is maintained.
  • Support reporting, audit, compliance, and data integrity initiatives.
  • Help execute automation opportunities within onboarding processes, as directed by EOR Business Operations managers and/or other EOR Operations Managers
  • Gain first-hand experience working directly with employees by handling a small selection of onboarding and/or offboardings and/or mobility support.

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is 21,100 to 47,450 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Benefits

You can learn more about the benefits we're offering to all internal employees at Remote by visiting our public Benefits & Perks Handbook page.

Practicals

  • You'll report to: Manager, EOR Operations
  • Team: EOR Operations
  • Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify: Mauritius.
  • Start date: As soon as possible

Application process

  1. (async) Profile review
  2. Interview with Recruiter
  3. Interview with Hiring Manager, Onboarding Operations
  4. Interview with Team Member
  5. (async) Offer

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
  • work from anywhere
  • unlimited personal time off (minimum 4 weeks)
  • quarterly company-wide day off for self care
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.