Remote Benefits Plans
At Remote, we provide tailored benefits to ensure that all Remote employees receive comprehensive coverage from top providers. Our plans offer competitive rates designed for larger groups - even if the team is still growing!
Upon onboarding, Remote will enroll team members in their benefits and provide detailed information about their coverage. Remote manages all administrative tasks, allowing you to focus on scaling your global team.
To ensure benefit equality, any benefits offered will apply to all team members in the country, providing consistent coverage and support across the team.
Business Travel Insurance
Remote’s Global Business Travel Insurance program is crafted to address the unique needs of your team, whether they are embarking on short business trips or traveling extensively throughout the year. With five comprehensive plan options—Basic, Standard, Premium, Premium Plus, and Standard Plus—this program ensures that your team members have the right level of coverage to protect their health, safety, and well-being while traveling for business.
Available in over 90 countries, the program provides extensive global coverage at competitive rates, offering peace of mind no matter where their work takes them. This optional benefit is designed to be flexible, allowing you to offer tailored coverage that meets the diverse needs of your workforce. By providing business travel insurance, you are taking proactive steps to safeguard your team from unforeseen events such as medical emergencies, trip disruptions, or loss of business equipment while they are on the road.
Basic
Coverages (values in USD):
Emergency & Accidental Medical: $1,000,000
Repatriation for Medical Treatment: 100% per trip
Emergency Medical Evacuation: $100,000
Repatriation of Mortal Remains: $25,000 per trip
Pre-existing Medical Conditions: For stable pre-existing medical conditions up to $50,000
Business Equipment: Up to $1,500
Computer Equipment (single item limit): $500
Business Money: $100 per day up to $500
Domestic Business Travel: Trips inside country of residence: Any trip over 70 miles from usual residence, where there’s at least 1 overnight stay in paid accommodation. In-country trips exclude medical treatment & evacuation benefits.
Standard
Coverages (values in USD):
Excludes Medical & Evacuation
Baggage Delay: $100 per day up to $700 per trip *Does not apply to one-way trips
Personal Liability: $100,000 per trip
Accidental Death & Permanent Total Disability: $100,000 per trip
Loss of Passport: $250 per trip
Legal Expenses: $10,000 per trip
Hijacking: $1,000 per trip
Business Equipment: Up to $1,500
Computer Equipment (single item limit): $500
Business Money: $100 per day up to $500
Domestic Business Travel: Trips inside country of residence: Any trip over 70 miles from usual residence, where there’s at least 1 overnight stay in paid accommodation. In-country trips exclude medical treatment & evacuation benefits.
Standard Plus
Coverages (values in USD):
Emergency & Accidental Medical: $1,000,000
Repatriation for Medical Treatment: 100% per trip
Emergency Medical Evacuation: $100,000
Repatriation of Mortal Remains: $25,000 per trip
Pre-existing Medical Conditions: For stable pre-existing medical conditions up to $50,000
Baggage Delay: $100 per day up to $700 per trip *Does not apply to one-way trips
Personal Liability: $100,000 per trip
Accidental Death & Permanent Total Disability: $100,000 per trip
Loss of Passport: $250 per trip
Legal Expenses: $10,000 per trip
Hijacking: $1,000 per trip
Business Equipment: Up to $1,500
Computer Equipment (single item limit): $500
Business Money: $100 per day up to $500
Domestic Business Travel: Trips inside country of residence: Any trip over 70 miles from usual residence, where there’s at least 1 overnight stay in paid accommodation. In-country trips exclude medical treatment & evacuation benefits.
Premium Plus
Coverages (values in USD):
Emergency & Accidental Medical: $1,000,000
Repatriation for Medical Treatment: 100% per trip
Emergency Medical Evacuation: $100,000
Repatriation of Mortal Remains: $25,000 per trip
Pre-existing Medical Conditions: For stable pre-existing medical conditions up to $50,000
Baggage Delay: $100 per day up to $700 per trip *Does not apply to one-way trips
Personal Liability: $100,000 per trip
Accidental Death & Permanent Total Disability: $100,000 per trip
Loss of Passport: $250 per trip
Legal Expenses: $10,000 per trip
Hijacking: $1,000 per trip
Cancellation & Curtailment: $2,000 per trip; subject to $100 deductible per Trip *Benefit not available to residents of the USA
Business Equipment: Up to $1,500
Computer Equipment (single item limit): $500
Business Money: $100 per day up to $500
Domestic Business Travel: Trips inside country of residence: Any trip over 70 miles from usual residence, where there’s at least 1 overnight stay in paid accommodation. In-country trips exclude medical treatment & evacuation benefits.
Premium
Coverages (values in USD):
Excludes Medical & Evacuation
Baggage Delay: $100 per day up to $700 per trip *Does not apply to one-way trips
Personal Liability: $100,000 per trip
Accidental Death & Permanent Total Disability: $100,000 per trip
Loss of Passport: $250 per trip
Legal Expenses: $10,000 per trip
Hijacking: $1,000 per trip
Cancellation & Curtailment: $2,000 per trip; subject to $100 deductible per Trip *Benefit not available to residents of the USA
Business Equipment: Up to $1,500
Computer Equipment (single item limit): $500
Business Money: $100 per day up to $500
Domestic Business Travel: Trips inside country of residence: Any trip over 70 miles from usual residence, where there’s at least 1 overnight stay in paid accommodation. In-country trips exclude medical treatment & evacuation benefits.
Health Benefits
Offering health insurance in this country is not mandatory, but providing these additional health benefits can greatly enhance the healthcare experience for employees by enabling access to a wider range of providers and specialists, as well as significantly reducing wait times. With two comprehensive plans – the Integral Plan and the Integral Plus Plan – designed to cater to diverse needs, with exclusive dental coverage available on the Integral Plus Plan. Learn more about Remote’s health insurance offering below. If you would like more insight into fair equity and benefits best practices, you can download our Global Benefits Guide
here
!
Inpatient Coverage
100% coverage without deductibles or limits on medical services.
Unlimited medical and surgical treatment.
Unlimited ICU hospitalization.
Private individual room.
Bed for a companion and nurse for users under 15 and over 65 years old without any limit on days.
Unlimited coverage for all specialties within the hospital without additional charges.
Up to 50 days of psychiatric hospitalization.
Reversible dialysis up to 8 sessions per hospitalization event.
Unlimited prostheses and osteosynthesis material.
Delivery or cesarean section.
Outpatient Coverage
Unlimited out-of-network care up to COP 200,000 per visit (less the value of the copayment) for:
Alternative medical consultation (acupuncture, bioenergetics, homeopathy, osteopathy, and chiropractic).
Psychological and psychiatric consultation.
General practitioner and specialist consultation.
Unlimited in-network care:
Direct access to primary care physicians and all specialists.
Direct payment of charges at the doctor’s office.
Clinical laboratory tests without prior authorization.
Unlimited simple and specialized diagnostic exams.
Unlimited therapy sessions.
Nationwide emergency care.
Home medical consultations.
Dental Coverage
Not covered
Vision Coverage
Not covered
Additional Benefits
Medical care and assistance abroad (up to USD 30,000) with prior authorization 24 hours before the trip.
Prosthetics and osteosynthesis materials up to 60 times the legal minimum monthly wage (SMMLV).
Home medical assistance through Emermedica included.
Tele-consultation and telemedicine, including psychological and nutritional telephone counseling: Unlimited in-network.
Cancer treatment includes unlimited commercial oncology medications for chemotherapy, both outpatient and inpatient, as well as adjuvant drugs.
Treatment for HIV/AIDS and its complications.
Telephone counseling and veterinary medicine for pets (5 consultations per year, free of charge).
Integral
Outpatient Care
In-Network Unlimited Access to:
General and specialist doctors
Home consultation
Alternative medical advice
Nutritionist consultation
Psychological and psychiatric consultation
Physical therapy (including home therapy), orthoptics, and pleoptics
Outpatient Medicine:
Coverage from the first day for the supply of medicines after hospitalizations (registered with INVIMA), up to 15 days of treatment with formulations prescribed by a registered doctor.
Dental Care
Diagnostic Services
Laboratories and radiology tests with unlimited coverage from the first day.
Unlimited coverage from the first day.
Hospital (Inpatient) Coverage
Hospital Private Room
Companion & Nurse:
Bed provided for a companion and nurse for users under 12 and over 64 years old.
Coverage for up to 45 days.
Unlimited coverage.
Unlimited coverage.
Coverage for coma and brain death scenarios.
Emergency Care
Unlimited coverage from the first day.
Emergency transfers provided via ambulance.
Maternity Coverage
Coverage Includes:
Natural childbirth and cesarean section
Management of pregnancy complications and miscarriage
Pre-natal care and vaccines
Newborn congenital diseases
Special Coverages
Including all necessary oncology medications.
Treatment and management of complications.
For morbid obesity.
Additional Benefits
Coverage extends to 12 months of the quota for a Colsanitas Integral plan for dependents in the event of the employee's death or permanent disability.
Comprehensive funeral services provided at no additional cost, alleviating financial and logistical burdens for families.
Medical emergency care available worldwide with coverage up to $35,000 (or €35,000 in the European community) and dental emergency coverage up to $500.
Excludes OFAC-sanctioned countries.
Life Insurance
Offering life insurance is not mandatory in this country, but providing these additional benefits can significantly enhance the financial security and peace of mind for employees.
The Global Life Insurance offering provides flexible coverage levels ranging from $50,000 to $600,000, tailored to meet the diverse needs and budgets of the company and its employees. This benefit includes two options:
The Basic Offering provides Life Insurance coverage. In the unfortunate event of an employee’s demise, their beneficiary will receive a payout equivalent to up to 6 times the employee’s annual salary. However, this compensation is capped at a maximum of the selected cover limit. This means that the payout will not exceed the cover limit applicable, regardless of the employee’s salary.
The Comprehensive Offering at Remote combines Life Insurance, Accidental Death & Dismemberment (AD&D), and Permanent Disability (PD) coverage. In cases of accidental death, dismemberment, or a permanent disability, the compensation is equivalent to up to 5 times the employee’s annual salary, subject to a predetermined limit. This compensation is capped at a maximum cover limit provided by Remote. The payout will not exceed the applicable cover limit, regardless of the employee’s salary.
It is essential to be aware that in certain countries, insurance premium taxes may be applicable. This means taxes may be due to the company for the monthly premiums paid towards the life insurance coverage for employees. Additionally, life insurance benefits may be categorized as ‘Benefits in Kind’ (BIK). This categorization means that the monthly premiums paid for the life insurance coverage might be counted as part of the employee’s taxable income according to the local tax laws.
When life insurance benefits are offered, they must be provided equally to all employees in the respective country.
Basic
Life Insurance
Cover Level: Options ranging from $50,000 to $600,000
Provides financial protection and security for beneficiaries after the death of an insured team member.
In the unfortunate event of a team member’s demise, beneficiary compensation cannot exceed 6 times the team member’s annual salary or the chosen cover level (whichever is lower).
Example: See help article for details
Accidental Death & Dismemberment (AD&D):
Not covered
Permanent Disability
Not covered
Comprehensive
Life Insurance
Cover Level: Options ranging from $50,000 to $600,000
Provides financial protection and security for beneficiaries after the death of an insured team member.
In the unfortunate event of a team member’s demise, beneficiary compensation cannot exceed 6 times the team member’s annual salary or the chosen cover level (whichever is lower).
Accidental Death & Dismemberment (AD&D):
Offers financial protection to beneficiaries in the unfortunate events of an insured team member's accidental death or dismemberment.
Compensation cannot exceed 5 times the team member's annual salary or the chosen cover level (whichever is lower). The exact payout varies depending on the type of injury sustained, as specified in the Accidental Dismemberment Table.
Permanent Disability
Designed to offer financial support to insured team members who suffer from either permanent and total or permanent and partial disabilities as a result of an accident or illness.
Compensation cannot exceed 5 times the team member's annual salary or the chosen cover level (whichever is lower). The insurance provider assesses the extent of the permanent disability to determine the final compensation:
Disabilities below 33.33%: No compensation
Disabilities between 33.33% and 66.67%: Compensation calculated as a percentage of the capped amount
Permanent disabilities exceeding 66.67%: Full capped compensation amount
For detailed examples of how the compensation is calculated for Life Insurance, Accidental Death & Dismemberment (AD&D), and Permanent Disability, refer to the help article for details
If you have any questions, please email [email protected].
Mental Health
Offering mental health benefits is not mandatory in this country, but providing the benefit can significantly enhance the emotional well-being and overall productivity of employees.
Remote offers a comprehensive employee mental wellbeing platform in partnership with one of the top-rated employee mental wellbeing providers. This platform is available on desktop and mobile apps and includes 1-to-1 therapy with a curated pool of top-quality therapists in over 35 languages. The advanced matching service finds each employee the right therapist within 48 hours, boasting a 98% success rate. Employees receive a personal wellbeing profile with tailored recommendations and information to track progress. The platform also offers a curated self-guided content library with audio mindfulness and meditation sessions, guided yoga videos, talks, podcasts on workplace wellbeing, and micro-learning content series for managers. Additionally, there are 24/7 mental health helplines for immediate support when an employee is struggling.
Mental health program benefits may be offered to the employees from among 5 different plans. Offering mental health benefits is optional, but it can greatly enhance employee well-being and productivity.
It is essential to be aware that in certain countries, mental health benefits may be categorized as ‘Benefits in Kind’ (BIK). This categorization means that the monthly premiums paid for the benefit might be counted as part of the employee’s taxable income according to the local tax laws.
When mental health benefits are offered, they must be provided equally to all employees in the respective country.
Basic
Platform Access
Access to the wellbeing platform and app, which includes:
Personalized wellbeing assessment
Access to world-class self-guided content library with audio mindfulness & meditation sessions, guided yoga videos, talks, podcasts on workplace wellbeing, and micro-learning content series for managers
Access to manager-specific learnings and resources
Precision matching for 1:1 coaching and therapy in 35+ languages
Professional coaching
Text-based chat with dedicated practitioner
24/7 global support in all languages
Add up to 3 friends and family to the platform
Therapy and Coaching Sessions
Standard
Platform Access
Access to the wellbeing platform and app, which includes:
Personalized wellbeing assessment
Access to world-class self-guided content library with audio mindfulness & meditation sessions, guided yoga videos, talks, podcasts on workplace wellbeing, and micro-learning content series for managers
Access to manager-specific learnings and resources
Precision matching for 1:1 coaching and therapy in 35+ languages
Professional coaching
Text-based chat with dedicated practitioner
24/7 global support in all languages
Add up to 3 friends and family to the platform
Therapy and Coaching Sessions
Includes one pre-paid Therapy/Coaching session per policy year
Team members can pay for extra therapy sessions themselves, if needed.
Plus
Platform Access
Access to the wellbeing platform and app, which includes:
Personalized wellbeing assessment
Access to world-class self-guided content library with audio mindfulness & meditation sessions, guided yoga videos, talks, podcasts on workplace wellbeing, and micro-learning content series for managers
Access to manager-specific learnings and resources
Precision matching for 1:1 coaching and therapy in 35+ languages
Professional coaching
Text-based chat with dedicated practitioner
24/7 global support in all languages
Add up to 3 friends and family to the platform
Therapy and Coaching Sessions
Includes three pre-paid Therapy/Coaching sessions per policy year
Team members can pay for extra therapy sessions themselves, if needed.
Premium
Platform Access
Access to the wellbeing platform and app, which includes:
Personalized wellbeing assessment
Access to world-class self-guided content library with audio mindfulness & meditation sessions, guided yoga videos, talks, podcasts on workplace wellbeing, and micro-learning content series for managers
Access to manager-specific learnings and resources
Precision matching for 1:1 coaching and therapy in 35+ languages
Professional coaching
Text-based chat with dedicated practitioner
24/7 global support in all languages
Add up to 3 friends and family to the platform
Therapy and Coaching Sessions
Includes six pre-paid Therapy/Coaching sessions per policy year
Team members can pay for extra therapy sessions themselves, if needed.
Platinum
Platform Access
Access to the wellbeing platform and app, which includes:
Personalized wellbeing assessment
Access to world-class self-guided content library with audio mindfulness & meditation sessions, guided yoga videos, talks, podcasts on workplace wellbeing, and micro-learning content series for managers
Access to manager-specific learnings and resources
Precision matching for 1:1 coaching and therapy in 35+ languages
Professional coaching
Text-based chat with dedicated practitioner
24/7 global support in all languages
Add up to 3 friends and family to the platform
Therapy and Coaching Sessions
Includes twelve pre-paid Therapy/Coaching sessions per policy year
Team members can pay for extra therapy sessions themselves, if needed.
Wellness
Wellness Benefit
Clients can choose to offer the Wellness & Lifestyle Benefit and select from multiple contribution levels, providing their team members a monthly wallet, which they can use with their virtual card at approved stores, online retailers, or any other approved vendors related to Lifestyle and Wellness benefits. The offered services include:
Physical and mental health support such as gym memberships, fitness classes, therapy, mindfulness apps, and guided meditation.
Lifestyle services like streaming subscriptions (Spotify, Netflix), groceries, and other services that support work-life balance and personal well-being.
Personalized recommendations to help employees select benefits most relevant to their needs.
Platform support for employees needing immediate assistance or guidance on wellness-related concerns.
The available contributions are:
$25 USD
$50 USD
$100 USD
$150 USD
$200 USD
$250 USD
$300 USD