Status

All systems operational

Updated just now

Operational performance metrics

All figures are based on the past 90 days. Click on any card to explore more.

Employee onboarding time

Customer satisfaction sits above 91%.

91%

View 12-month history

Employee onboarding time

Customer satisfaction sits above 91%.

Current value

91%

12-month history

89%91%92%MarAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJunJulAug
Last updated 2 September 2026

Average time to onboard employees

Typically, new employees are onboarded in a span of 2 to 3 days.

2.5 days

View 12-month history

Average time to onboard employees

Typically, new employees are onboarded in a span of 2 to 3 days.

Current value

2.5 days

12-month history

2.4 days2.9 days3.4 daysAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJunJulAugSept
Last updated 1 October 2026

First chat response time

Our average reply time to new chat queries is 51 seconds.

51 seconds

View 12-month history

First chat response time

Our average reply time to new chat queries is 51 seconds.

Current value

51 seconds

12-month history

44 secs52.5 secs61 secsMarAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJunJulAug
Last updated 2 September 2026

Average time to process contract changes

Requests to update employment contracts are typically completed in under 2.4 days.

2.4 days

View 12-month history

Average time to process contract changes

Requests to update employment contracts are typically completed in under 2.4 days.

Current value

2.4 days

12-month history

0.6 days1.5 days2.4 daysOctNovDecJanFebMarAprMayJunJulAugSept
Last updated 1 October 2026

Payroll accuracy

Average payroll accuracy worldwide is >99%

100%

View 12-month history

Payroll accuracy

Average payroll accuracy worldwide is >99%

Current value

100%

12-month history

99%99%100%JulAugSeptOctNovDecJanFebMarAprMayJunJul
Last updated 12 August 2026

System components

ComponentUptimeStatusLast updated
Website99.98% uptimeAll systems operationaljust now
Platform100% uptimeAll systems operationaljust now
API100% uptimeAll systems operationaljust now

Service history