IT specialist job description

An IT specialist looks after the upkeep, configuration and stable operation of computer systems and servers. They ensure an organisation’s technical infrastructure runs reliably and efficiently. They support day-to-day business activity by helping colleagues resolve technical issues.

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Get your hiring moving with this flexible IT specialist job description template. It’s ideal for job boards or your careers page and gives you a clear foundation to list the core duties and skills required. Tailor the content to match your team’s needs and the opportunities on offer for your new IT specialist. 

About your company

[Company] is a leading [industry] organisation committed to [goals/mission]. We value [core values/culture] and aim to [impact/goals]. With a team of skilled professionals, we are transforming the [industry] sector and advancing innovation in [specific area]. Join us and play a part in our growth.

About the IT specialist role

As an IT specialist at [Company], you will play a key role in operating and enhancing our IT infrastructure, which underpins our operations and supports innovation.

IT specialist responsibilities

• Install and set up software and hardware components for computer and network systems.
• Maintain the security and privacy of networks and computer systems.
• Provide technical assistance to users and resolve system and network faults.
• Carry out diagnostic tests and routine maintenance procedures.
• Oversee data backup processes and system security tasks (for example, user access controls and firewalls).
• Keep technical documentation current to reflect system configuration and setting changes.

IT specialist qualifications

• Demonstrable experience as an IT specialist or in a comparable position.
• Solid understanding of computer systems, networking and commonly used software applications.
• Awareness of internet security and data privacy best practices.
• Degree in Computer Science, Engineering or a related discipline.
• Strong diagnostic ability and problem-solving skills.
• Good communication skills, including the ability to explain technical topics to non-technical audiences.

IT specialist skills

• Proficiency in data management and data security.
• Excellent troubleshooting and analytical thinking skills.
• Experience handling multiple tasks and priorities.
• A keen eye for detail and precision.
• Capacity to work autonomously as well as part of a team.

An IT specialist is essential for maintaining an organisation’s technological foundation. They make sure systems run smoothly and meet business requirements, supporting everything from routine operations to strategic projects.

Paths to become an IT specialist

People usually move into an IT specialist role after experience in entry-level IT positions such as IT support technician or network administrator. A basic qualification in computer science or a related field is common, often complemented by certifications like CompTIA A+ or Microsoft Certified IT Professional.

Career paths for an IT specialist

• Senior IT specialist: Handles more complex assignments and may lead a team.
• IT manager: Runs the IT function, overseeing staff and strategic planning.
• Systems administrator: Focuses on the daily operation of network systems.

Other possible titles for an IT specialist

• IT support specialist
• Technical support specialist
• Network support technician