Job description: IT specialist

An IT specialist looks after the configuration, upkeep and dependable operation of computer systems and servers. They ensure an organisation’s technical infrastructure runs without interruption and as efficiently as possible. They support business activity by assisting colleagues to resolve technical problems.

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Get your recruitment started with this flexible IT specialist job description template. Suitable for job boards or your careers page, it provides a clear framework to set out the main responsibilities and skills for the role. Edit the content to match your team’s requirements and the opportunities you have for the new IT specialist.

About your organisation

At [Company], we are a leading [industry] organisation committed to [goals/mission]. We value [core values/culture] and aim to [impact/goals]. With a team of skilled professionals, we are transforming the [industry] sector and driving innovation in [specific area]. Join us and contribute to our success.

About the IT specialist role

As an IT specialist at [Company], you will play a key part in running and enhancing our IT infrastructure, which underpins our operations and innovation.

IT specialist responsibilities

• Install and configure software and hardware components across computer and network systems.
• Protect the security and privacy of networks and computer systems.
• Provide technical support to users and resolve system and network faults.
• Carry out diagnostic tests and routine maintenance procedures.
• Oversee data backup and system security tasks (e.g., user authorization, firewalls).
• Keep technical documentation up to date to reflect changes in system configurations and settings.

IT specialist qualifications

• Proven experience working as an IT specialist or in a comparable position.
• Strong understanding of computer systems, networks and common software applications.
• Familiarity with internet security and principles of data privacy.
• Degree in Computer Science, Engineering or a related discipline.
• Excellent diagnostic ability and problem-solving skills.
• Good communication skills, including the ability to explain technical matters to non-technical colleagues.

IT specialist skills

• Expertise in data management and data security.
• Strong troubleshooting abilities and critical thinking.
• Experience managing several tasks or projects simultaneously.
• Attention to detail and precision in work.
• Capacity to work independently and collaboratively within a team.

An IT specialist is essential to maintaining an organisation’s technological backbone. They make sure systems operate reliably and meet business needs, supporting everything from routine operations to strategic projects.

How to become an IT specialist

Most people move into the IT specialist role after experience in entry-level IT posts such as IT support technician or network administrator. A grounding in computer science or a related subject is typically required, often supported by certifications such as CompTIA A+ or Microsoft Certified IT Professional.

Career paths for an IT specialist

• Senior IT specialist: Handles more complex work and may lead a small team.
• IT manager: Manages the IT function, including staff and strategic planning.
• Systems administrator: Focuses on the day-to-day operation of network systems.

Other possible job titles for an IT specialist

• IT support specialist
• Technical support specialist
• Network support technician