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Security and compliance at
Remote

At Remote, we protect your business and your employees’ sensitive data with industry-leading security and compliance.

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Infrastructure security

Built-in security you can trust

We built our platform and our company with security in mind.

Our infrastructure lives in isolated networks with restricted, fully auditable access.
We protect our systems with advanced firewalls, which include security threat detection and prevention mechanisms.
To ensure both compliance and protection, we trust Amazon Web Services as our cloud provider, which complies with the strictest industry standards:
- SOC 1,2,3
- ISO 27001/27017/27018
- PCI-DSS

Business continuity and reliability

A dedicated security team at your service

Our dedicated Security team ensures your business is safe with comprehensive security practices:

Application security audits: We test for vulnerabilities and maintain audit logs of application accesses and changes to bolster network security.
Data security: We take the safety of private information and employee data seriously, so we encrypt all data both while in transit and while at rest.
Internal security: We follow the Least Privilege Principle to segregate system access to essential personnel only. All our internal tools and systems require SSO, and we conduct regular recertification and training sessions to meet our own rigorous standards.

Data Protection Guard

When it comes to collecting and storing some of the most important personal information about your company and hires-including salary figures, addresses, bank information, and government-issued IDs-you can never be too careful.

Remote Data Protection Guard offers industry-leading policies, processes, and controls that ensure compliance with the world’s toughest privacy laws.

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2FA and SSO

In order to provide stronger security for Remote users and their data, we have enabled two-factor authentication (2FA) and single sign-on (SSO) during login.

2FA requires users to provide a code sent to their mobile device via an authenticator app like Google Authenticator or Duo Mobile. SSO can be enabled on a company-wide basis, allowing users to log into the Remote platform securely using their company credentials.

99.999% uptime Our tools and processes help us maintain 99.999% uptime.
Under 150ms Our best-in-class product boasts industry-leading response times of under 150ms.
Daily backups We continuously monitor applications and infrastructure, back up data daily, and ship applicational logs off site, where they are kept for 30 days.

Data protection

Verified expertise for your peace of mind.

We back up our security policies and procedures with external validation and certification from the top security institutions in the world.

General Data Protection Regulation (GDPR)

Remote complies with GDPR by ensuring data remains encrypted and secure no matter where it needs to travel. We empower your employees to modify or delete their personal data upon request, maintaining the highest standards outlined in the GDPR.

Industry-Leading Security Features

All your sensitive information, including important documents and data, is encrypted and only accessible by the owner and internal platform administrators. We limit exposure to risk by purging all data that is not strictly necessary for business operations.

If you would like to contact us regarding security, please send an email to security@remote.com