HR considerations when expanding internationally
Building your team
In terms of your expansion being a success or not, this is arguably the most important step.
“We know that the success or failure of our company is 99% down to our people. So being able to attract and then retain the best talent is vital to our success."
-Antonio Arias, Chief People Officer of QuoIntelligence
When entering a new market, though, this can be tricky. You need to understand the expectations and culture of the region’s workforce, including salary expectations and benefits, as well as the numerous differences in labor law, such as minimum wage, overtime, working hours, and more.
With Remote you don’t have to worry. Our all-in-one platform has you covered at every step of the cycle, allowing you to focus on the actual business. Here’s how it works:
Recruitment
The first step is to actually find the right people. There are, of course, numerous channels to help you do this, such as local job boards, social networks, and referrals.
You can also use Remote Talent to help you fill those difficult roles, with our remote jobs board giving you access to a whole world of talent.
With our EOR service, you can also hand pick and offer the best local benefits, making it easier to attract top talent.
Hiring
Once you’ve found the right candidate and extended an offer, you can hire them quickly and easily through our EOR service or, if they’re contracting, through our Contractor Management service.
This is particularly useful in a new market, as it allows you to “test the waters” with independent contractors before you fully commit. You can easily convert your contractors to employees with us too, ensuring you don’t accidentally misclassify your people.
“Companies are increasingly recognizing the benefits of tapping into pools of skilled freelancers who can contribute on a project basis, providing the necessary expertise without long-term commitment. Interestingly, this isn’t confined to Western countries, but is becoming a popular source of work for developing nations, too.”
-Pedro Barros, Senior VP and GM for Contractors at Remote
Onboarding
The onboarding process is one of the most sensitive sequences of a new hire’s lifecycle. If the experience is negative, the hire may have second thoughts about their decision, and you may end up alienating them.
When you hire through Remote’s EOR, your new team member receives a warm, personalized welcome and full guidance through every step of the onboarding stage. We ensure that the entire process is quick, simple, and compliant, and even provide your new hire with their own HR manager.
This applies to contractors, too. Again, we ensure that the entire process is fully compliant, and provide the same guidance and expert support.
"With Remote, onboarding contractors is seamless: it literally takes seconds to add new people to the platform, issue their contracts, and request the ID documents necessary for them to get started."
- Erik Sveen, Founder and CEO of HomeProject
Payment
Paying your team members and contractors can be safe, simple, and fast. Regardless of where your workforce lives, Remote simplifies everything and allows you to run payroll in minutes.
If you are using our EOR service, payroll is integrated into the process. Which means we do all the calculations, deduct all the necessary taxes, and pay your team members on time. We also provide in-house support for any payroll-related concerns or questions you may have. Learn more about EOR payroll management.
If you opt to open your own legal entity in your new market, we can also provide payroll as a standalone service. Learn more about Global Payroll.
You can also manage and pay your contractor invoices in a matter of clicks — and in a multitude of currencies. Learn more about paying independent contractors.
Managing team members
Managing the day-to-day HR needs of your international team is also simple with Remote. We provide a fully free HRIS, enabling you to consolidate your existing HR stack and run everything in one place. It also enables your employees to self-serve important HR tasks, such as time and attendance tracking, expense management, and document management.
"The HRIS platform is easy to use and everything is there right in front of us. It all comes together and we’re not having to update different sources. That helps us be more efficient, which is so important in a scale-up."
-Bas Moeyaert, Loop Earplugs
Scaling
The best part about expanding with Remote is that there are no limits on your growth; our platform and our services scale with you, all across the world. As you grow your workforce and expand into other countries, you don’t need to change providers or alter your processes. This often isn’t the case with local and smaller providers.
Whether it’s recruiting, hiring, onboarding, paying, or managing, we can handle every element of your global HR, from your first hire to your thousandth — and beyond.
Examples of successful international expansion
Remote has helped businesses of all shapes and sizes expand across borders, including the following:
Loom
Loom, one of the world’s largest video communications platforms, was able to leverage Remote’s global infrastructure to grow its team in multiple new countries.
With a staggering 900% year-over-year growth in 2021, Loom’s global talent pool was critical to managing demand. But hiring internationally posed numerous complexities.
With 15 people in 11 different countries, Loom’s HR team struggled to keep up with local hiring regulations. Creating international hubs and dedicated management wasn’t feasible.
Remote provided coverage where Loom had international employees and entities, offering fair and transparent costs through its EOR service. This partnership allowed Loom to convert contractors into employees, providing legitimacy and an improved experience for their talented workforce.
As we continue to scale and go forward, we can now provide employees the opportunity to relocate through Remote and hire great candidates through Remote.
Loom has since unlocked access to a diverse talent pool while ensuring compliance with local laws. This has enabled the company to grow, and improved the employee experience.
Read more about Loom's story.
Primer
Primer, a leading fintech company, used Remote’s comprehensive infrastructure and expertise to navigate the complexities of international hiring.
Having recognized the potential of remote work, Primer was ready to tap into a global talent pool. However, expanding its team across different countries came with its own set of challenges.
Primer’s partnership with Remote gave Primer the necessary tools and resources to hire internationally, with Remote’s EOR service providing access to a fair and transparent cost structure. This partnership ensured compliance with local laws and regulations, allowing Primer to focus on what it does best: revolutionizing the fintech industry.
I wasn't confident with the other EORs that we use, which is a dangerous game, because that puts more stress and pressure on our team to provide the follow-up. One of the biggest things Remote did was create this environment where you became an extension of our team, really followed up and overcommunicated in a lot of ways. That was vital for us, because it alleviated some of that responsibility from our team internally. -Erin Potter, Head of People & Operations at Primer
Primer was also able to convert its contractors into full-time employees, providing a more consistent and improved experience for their talented workforce. As a result, the company successfully expanded its team across borders while maintaining its commitment to employee satisfaction.
Read more about Primer’s story.
Seatti
Cutting-edge technology company Seatti joined forces with Remote to revolutionize its approach to global talent acquisition and management.
Like many other companies, Seatti wanted to support its international growth by hiring in new markets. But navigating the complexities of global employment posed a significant challenge.
With Remote, what caught our eye is the fact that you have your own legal entities in so many countries around the world. A lot of other similar providers that we looked at often just did it through partnerships. I think the growth and traction of Remote probably also speaks for itself and gives a strong indication that you're doing a lot of things right. -Chris Bieri, Co-founder of Seatti
Remote’s EOR service ensured that Seatti was fully compliant with local laws and regulations, allowing it to successfully expand its team across borders, and fostering a culture of innovation and diversity.
Read more about Seatti’s story.